We start every web site ADA testing project by performing automated tests using industry standard commercial software. This generates a preliminary report specific to WCAG 2.1 / Section 508 compliance level required - A, AA or AAA - which serves as a basis for in depth code review and manual testing with assistive technologies, such as screen readers. Once a full list of issues has been identified with both automated and manual testing, we go through each issues to verify its severity and occurrence.
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User experience testing is a crucial element of web quality assurance. One UX testing solution we use internally is a Selenium IDE plugin for Firefox, which allows you to record interactions with multiple elements and multiple web pages, organize recorded tests into sets (suites) and save them for future use. Below is a screenshot showing Selenium IDE popup that appears in Firefox after plugin is installed and activated, with test cases organized on the left, playback and recording controls on the top, actions being recorded in the main content area
We all know the recent news - a software and electronics giant Apple, Inc. released an updated version of its new operating system only to receive severe backlash from users installing it on their phones, which often stopped performing their primary function of making phone calls. Apple quickly recalled the update but the question remains - why would a preeminent software company engage in such embarrassment in the first place?