Terms and Conditions

Q: Do these terms include a warranty for bugs or system errors?

Yes. We typically provide a limited warranty period (e.g., 30 or 90 days) after launch to address any critical bugs or errors found in the original scope of work at no extra cost. After this period, we offer ongoing maintenance and support packages to keep your system updated and secure as technology evolves.

Website Terms of Use

Welcome to Off-Site Services, Inc. We believe in clear communication and building trusted partnerships, starting with transparency about how we operate. These terms govern your use of our website at oss-usa.com, so please take a moment to read them.

By accessing our site, you’re agreeing to these terms. If you do not agree with any part, please discontinue your use of our website.

1. Intellectual Property Rights

Unless otherwise stated, Off-Site Services, Inc. and/or its licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved.

2. Restrictions

You are specifically restricted from all of the following:

Publishing any website material in any other media without prior written consent.
Selling, sublicensing, and/or otherwise commercializing any website material.
Using this website in any way that is damaging to the website or to other users.
Using this website contrary to applicable laws and regulations, or in any way that may cause harm to the website, or to any person or business entity.

3. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury.
Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
Limit any of our or your liabilities in any way that is not permitted under applicable law.

4. Limitation of Liability

In no event shall Off-Site Services, Inc., nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort, or otherwise.

5. Indemnification

You hereby indemnify Off-Site Services, Inc. to the fullest extent from and against any liabilities, costs, demands, causes of action, damages, and expenses arising out of or in any way related to your breach of any of the provisions of these terms.

6. Severability

If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

7. Variation of Terms

Off-Site Services, Inc. is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms regularly.

8. Governing Law & Jurisdiction

These terms will be governed by and construed in accordance with the laws of the State of New York, and you submit to the non-exclusive jurisdiction of the state and federal courts located in New York for the resolution of any disputes.

We’re here to help. If you have any questions regarding these terms, please don’t hesitate to contact us. Let’s start a conversation about how we can help you achieve your goals.

Contact us at support@oss-usa.com
or call us at 646.461.6281.

Frequently asked questions:

− If you build a custom application for me, who actually owns the code?

This is the most common concern. Under our standard terms, once the project is completed and the final invoice is paid in full, the intellectual property (IP) and ownership of the custom-developed code are transferred to you. We may retain rights to certain pre-existing "base" libraries or open-source components used in the build, but the unique logic and design created for your project belong to your business.

− How do you handle "Scope Creep" or changes once a project has started?

We understand that requirements evolve. If you need features that weren't in the original agreement, we use a formal Change Order process. We’ll provide a separate estimate for the additional time and cost. Work on the new features only begins once you’ve approved the change, ensuring there are never any "surprise" charges on your final bill.

− What happens if I need to pause or terminate the project early?

Our terms allow for termination by either party with a written notice (typically 14–30 days). In such an event, you are only responsible for payment for the work completed up to the termination date. Any assets or code finished during that time will be delivered to you upon payment of the final pro-rated invoice.

− Do these terms include a warranty for bugs or system errors?

Yes. We typically provide a limited warranty period (e.g., 30 or 90 days) after launch to address any critical bugs or errors found in the original scope of work at no extra cost. After this period, we offer ongoing maintenance and support packages to keep your system updated and secure as technology evolves.

− Are my business ideas and data kept confidential under these terms?

Absolutely. Confidentiality is baked into our terms. We agree to protect all "non-public" information you share with us. We are also happy to sign a separate Non-Disclosure Agreement (NDA) before you share sensitive proprietary data or trade secrets during the discovery phase.