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Privacy Policy

Your Privacy Commitment

Your Privacy: Our Commitment to Trust and Transparency

Effective Date: January 1, 2024

We believe a strong partnership is built on trust. Just as we handle your projects with Fortune 500-grade precision and care, we treat your personal data with the highest level of respect and security. This policy outlines how we collect, use, and protect the information you share with us—because your privacy is a priority, not an afterthought.

1. The Information We Collect

  • Personal Information You Provide: This includes details like your name, email address, phone number, or company information that you voluntarily share when you contact us or use our services.
  • Non-Personal, Technical Information: To ensure our site runs smoothly for everyone, we may collect data such as your browser type, language preference, and the time of your visit. This helps us optimize your experience.

2. How We Use Your Information

We use your information with one goal in mind: to provide you with the expert-level service and engagement you expect from a strategic partner. Specifically, we use it to:

  • Respond to your inquiries and provide the support you need.
  • Continuously improve our website and services based on your feedback.
  • Share relevant updates about our services that can help you achieve your goals (you can opt out anytime).

3. We Value Your Trust: Our Promise on Information Sharing

We do not sell, trade, or rent your personal information. The only times we share it are with trusted partners who help us operate our website and conduct our business, under strict confidentiality agreements, or if we are required to do so by law.

4. Cookies and Tracking Technologies

Our site uses cookies—small data files—to enhance site functionality and understand how we can serve you better. You can disable cookies in your browser settings, though please note that some features of our site may not work as intended without them.

5. Links to Other Websites

Our website may include links to third-party sites for your reference. These sites operate independently and have their own privacy policies. We are not responsible for their content or practices.

6. Our Commitment to Security

We implement robust security measures designed to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will post any updates on this page, so we encourage you to review it periodically.

8. Let’s Start a Conversation

Your clarity and confidence are important to us. If you have any questions about this Privacy Policy or how we handle your data, please don’t hesitate to reach out. We’re here to help.

Off-Site Services, Inc.
33 Irving Place, 3rd floor,
New York, NY 10003
Phone: 646.461.6281
Email: support@oss-usa.com

Frequently asked questions:

− Do you sell my personal information to third parties?
No. We do not sell, rent, or trade your personal information to "data brokers" or third-party advertisers. Your data is used exclusively to provide our services, communicate with you about your projects, and improve your experience on our website.
− What specific information do you collect when I browse this site?
We collect two types of data: - Information you provide: Such as your name, email, and project details when you fill out a contact form. - Automated data: Standard technical info like your IP address, browser type, and which pages you visit (via cookies). This helps us understand how our site is used so we can make it faster and more relevant.
− How do you protect the data I share through contact forms?
All data submitted through our website is encrypted using SSL/TLS (Secure Sockets Layer) during transit. Once received, it is stored in secure, access-controlled environments. We follow strict internal protocols to ensure that only the employees who need your information to do their jobs (like your project manager) can see it.
− Are you compliant with global privacy laws like GDPR or CCPA?
Yes. Whether you are in the EU, California, or elsewhere, we respect your right to privacy. This includes your right to request a copy of the data we have on you, or to ask us to delete your data entirely from our systems. If you'd like to exercise these rights, simply reach out to us via our contact page.
− How long do you keep my information?
We only keep your information as long as necessary. For website analytics, data is typically anonymized or deleted after a set period. For clients, we retain project-related data for the duration of our professional relationship and as required by law (for example, for tax and auditing purposes).
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