harness b

Harness-B real world production automation
software works as a companion app to
Basecamp project management system.
Harness-B Harness-B real world production automation
software works as a companion app to
Basecamp project management system.
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ABOUT HARNESS-B

Harness-B real world production automation software works as a companion app to Basecamp Classic project management system. It allow automated up to the minute time tracking,  channeling multiple communications streams from clients (tasks, messages, files, and emails) into a single job queue, and auto assigning tasks based on operator's skill and availability.

Custom development of Harness-B to match company-specific needs is available upon request. 

ABOUT HARNESS-B

Queued requests can be turned into actionable tasks and assigned to specific operators based on auto-suggested operator availability and matching skill level. As tasks are categorized and tracked from inception to completion, historical data is collected and used as business intelligence for future tasks to estimate task completion and operator workload.

ABOUT HARNESS-B

In List view, managers have tools for continuously monitoring task progress, setting task priorities for each operator and various flags that indicate production issues such as extensive communication, spent time exceeding allocated task time, and tasks being worked on out of order. Multiple filters are used to quickly identify and address potential issues, such as communications requiring client response or missing feedback from client.

ABOUT HARNESS-B

Project time is continuously evaluated against budgeted time, with push notifications to multiple stakeholders generated as project approaches and exceeds initial estimates. Projects can be tracked as fixed or monthly cycles, with option to place a project on hold with all tasks becoming unavailable for operators to access.

ABOUT HARNESS-B

Timeline screen provides both bird eye view of team's project load and sequence of actionable tasks for each operator, with ability to quickly redirect tasks and reorder tasks based on operator availability and task urgency. Task priority is set automatically depending on originator, inherited project priority and place in queue, with optional manual override.

ABOUT HARNESS-B

Team Schedule view shows available team resources, with options to define various types of days off, make operator-specific notations and track operator performance with total daily time vs. planned time. Detailed daily time report can be accessed for each operator with a single click as is developer skills grid that sets operator's expertise for various types of work performed by the firm.

IPAD APP SCREENSHOTS

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Tracking and creating tasks from multiple communications streams

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Team schedule, showing real time information

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Project view - budgeted vs. spent time, project priority and tracking, push notifications

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List view, showing daily activity

DESKTOP APP SCREENSHOTS

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Give it a try!

You're welcome to try Harness-B before making a purchase, no credit card information is required.  As long as you have an active Basecamp Classic account, you can have a free Harness-B trial account with a complimentary training session.  Simply fill out the form on the right and you'll be on your way toward taking your business efficiency to the next level.

MEMBERSHIP LEVEL

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