Is Your Outdated Website a Security Risk Waiting to Happen?

A Mission-Critical Partnership

Client: The City of New York
Industry: Government

The City of New York faced a challenge you might recognize: their digital platform was the backbone of citizen services, but its aging Drupal core had become a security and operational liability. They needed a partner who could handle a high-stakes migration—preserving years of data and complex features—without a single hiccup in service to millions. They chose us to be that partner.

The Challenge: More Than Just an Upgrade

This wasn’t a simple version update. An end-of-life system put vital operations at risk. The real challenge was in the details:

• Your Historical Data is Priceless: How do you securely migrate years of archived content without loss or corruption?
• Your Custom Features Can’t Break: How do you modernize legacy functionality that your team relies on every day?
• Your Integrations Must Stay Live: How do you ensure critical connections (like their Twilio, Clickatell, and Microsoft BI) continue to work flawlessly?

Our Solution: A Strategic, Zero-Downtime Migration

We approached this not as a one-time tech project, but as a strategic partnership to ensure their long-term digital health. Here’s how we delivered:

• Meticulous Data Migration: We treated their historical data as the asset it is, transferring every record with precision.
• Future-Proof Feature Development: We rebuilt and optimized legacy functions for the modern Drupal framework, enhancing stability.
• Seamless Integration Management: We guaranteed all third-party services (Twilio, Clickatell, Microsoft BI) worked perfectly post-migration.
• Rigorous, Real-World Testing: We went beyond automated checks with manual testing based on actual user scenarios to ensure a flawless experience.

The Result: A Foundation Built for the Future

The outcome was exactly what you would want for your own organization:

• Zero-Disruption Go-Live: Citizens and city employees experienced no downtime or loss of service.
• Fortified Security & Performance: A modern, supported platform eliminated security risks and improved efficiency.
• A Superior User Experience: The site remained fully functional and accessible, exactly as needed.

We provided the City of New York with the enterprise-level quality and strategic oversight they required, proving that you don’t need an enterprise-level budget to achieve it. We became their trusted partner, ensuring their digital services were secure, stable, and ready for the future.

Ready to future-proof your website with a partner you can trust? Let’s discuss a strategic roadmap for your migration.