We start every web site ADA testing project by performing automated tests using industry standard commercial software. This generates a preliminary report specific to WCAG 2.1 / Section 508 compliance level required - A, AA or AAA - which serves as a basis for in depth code review and manual testing with assistive technologies, such as screen readers. Once a full list of issues has been identified with both automated and manual testing, we go through each issues to verify its severity and occurrence. Additionally, we look at the web site templates structure to determine whether large number of ADA errors in the report are caused by few repeat errors in global templates showing up on every page of the web site.
As we compile all the data and subsequent analysis, the result of our work is an ADA report that clearly identifies real ADA issues, their cause, and, if we are to be engaged in development capacity, suggested remediation solution based on existing or proposed web site technology. The report clearly differentiates degrees of severity for all ADA issues listed and can be used as basis for splitting workload between different teams, with code-based errors going to web developers and content errors being handled by content managers, whose background does not require technical expertise.
For projects where we are involved in both ADA testing and ADA remediation capacity, all ADA errors identified in our report are split between multiple developers to expedite resolution of the most critical flaws and work progresses on a copy of the web site in a development environment. Each ADA issue is verified separately and migrated to live web site as soon as possible to immediately mitigate ADA compliance issues and reduce their overall number. At the end of the overall ADA remediation process we perform full set of automated and manual tests and compile a comprehensive ADA report, validating compliance to WCAG 2.1 / Section 508 standards.